Just got back from holidays , and came home to some lovely Tony Bianco shoes ordered recently.
Style: Foxie patent leather heels. Hidden platform, with 12.5cm heel. One in Nude, and one in Black.
Purchased from Tony Bianco online store.
Review? I purchased these at the online store as we have limited range of sizes and designs at our stockists (ie. you might be able to find some of the collection, but not in your size or similar..) and as far as I know, there isn't a standalone Tony Bianco store where I live (though there are some in other states).
The navigation of the website was very easy, and the checkout process hassle free. Delivery is charged at a flat rate for 3 shoes, and then an additional cost for extra shoes. I ordered 4 pairs of shoes (2 not pictured as it has been taken off the website), so my shipping total was approximately $18.00. I normally wouldn't pay that for a domestic purchase, but given that these were shoes, and that I really really wanted them, I figured it was okay in the end. I do think however , that they could implement a system where you purchase a certain amount and then get free shipping (i say this because at approx $100 per shoe, it can get a little bit dear purchasing 4 pairs!).
Anyways, after I checkedout, I got a confirmation email from the website saying that it had been approved. I didn't however, get an email saying that it had been delivered nor was there the ability to track my order on the website. I think the user experience would be much more seamless if these were implemented.
The shoes arrived within about 5 working days via registered post. The individual shoe was wrapped in plastic (which i'd never seen before), then put inside the show box, and then put inside a shopper bag . The sizing is pretty accurate, and the shoes for the most part look like the pictures online (though the nude coloured ones are a tad darker in real life that on the website).
That said however, Tony Bianco have a pretty open returns policy where you can return/exchange anything up to 30 days. The only downside is that for shoe returns, this can become a wee bit pricy given shipping costs. I am happy with my purchases - I just need to practice walking in these now ;)
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